0

Reawakening the Nobility of Service

Reawakening the Nobility of Service

In his newest book on innovative service, bestselling author Chip R. Bell focuses on the importance of delivering the "core" of a service experience in a fashion that is value-unique, not just value-added. Here he offers some of that practical advice, explaining how a novel service experience can also be one that is profound. “You [...]

8

Why You Should Speak Less and Listen More

Why You Should Speak Less and Listen More

When I was growing up, I remember feeling more uneasy when my parents got very quiet than when they were speaking loudly about their displeasure with something I or my brother had done. As a proponent of speaking up as an act of leadership, it is perhaps ironic that I learned at a very young age [...]

0

How to Measure Fun

How to Measure Fun

Jack Quarles is a natural encourager who loves to help business leaders achieve more success. His newest book, Expensive Sentences, exposes the clichéd wisdom that often leads to lost time, money, and opportunity with humor, empathy, and clarity. I think you'll appreciate the perspective he shares here! Did you have fun this past weekend? Can [...]

← Older Posts