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	<title>Comments on: The Problem with Problem Solving</title>
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	<link>http://randomactsofleadership.com/2009/05/13/the-problem-with-problem-solving/</link>
	<description>Everyday Leadership Through Everyday Actions</description>
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		<title>By: acrylic painting tips</title>
		<link>http://randomactsofleadership.com/2009/05/13/the-problem-with-problem-solving/comment-page-1/#comment-2158</link>
		<dc:creator>acrylic painting tips</dc:creator>
		<pubDate>Sun, 16 Oct 2011 07:07:19 +0000</pubDate>
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		<description>Cool blog! Is your theme custom made or did you download it from somewhere? A theme like yours with a few simple tweeks would really make my blog shine. Please let me know where you got your theme. Thanks a lot</description>
		<content:encoded><![CDATA[<p>Cool blog! Is your theme custom made or did you download it from somewhere? A theme like yours with a few simple tweeks would really make my blog shine. Please let me know where you got your theme. Thanks a lot</p>
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		<title>By: RCA 46LA45RQ review</title>
		<link>http://randomactsofleadership.com/2009/05/13/the-problem-with-problem-solving/comment-page-1/#comment-2128</link>
		<dc:creator>RCA 46LA45RQ review</dc:creator>
		<pubDate>Sat, 01 Oct 2011 18:15:20 +0000</pubDate>
		<guid isPermaLink="false">http://randomactsofleadership.wordpress.com/?p=678#comment-2128</guid>
		<description>&lt;strong&gt;RCA 46LA45RQ review Hmm it appears like your blog ate my first comment (it was extremely long) so I guess I&#039;ll just sum it up what I wrote and say, I&#039;m thoroughly enjoying your blog. I too am an aspiring blog blogger but I&#039;m still new to everythin...&lt;/strong&gt;

Hmm it appears like your blog ate my first comment (it was extremely long) so I guess I&#039;ll just sum it up what I wrote and say, I&#039;m thoroughly enjoying your blog. I too am an aspiring blog blogger but I&#039;m still new to everything. Do you have any hel...</description>
		<content:encoded><![CDATA[<p><strong>RCA 46LA45RQ review Hmm it appears like your blog ate my first comment (it was extremely long) so I guess I&#8217;ll just sum it up what I wrote and say, I&#8217;m thoroughly enjoying your blog. I too am an aspiring blog blogger but I&#8217;m still new to everythin&#8230;</strong></p>
<p>Hmm it appears like your blog ate my first comment (it was extremely long) so I guess I&#8217;ll just sum it up what I wrote and say, I&#8217;m thoroughly enjoying your blog. I too am an aspiring blog blogger but I&#8217;m still new to everything. Do you have any hel&#8230;</p>
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		<title>By: Celebrating Firsts</title>
		<link>http://randomactsofleadership.com/2009/05/13/the-problem-with-problem-solving/comment-page-1/#comment-548</link>
		<dc:creator>Celebrating Firsts</dc:creator>
		<pubDate>Tue, 19 Jan 2010 20:55:49 +0000</pubDate>
		<guid isPermaLink="false">http://randomactsofleadership.wordpress.com/?p=678#comment-548</guid>
		<description>[...] wrote about one of the concepts from  his book here.  For me this is a great example of applying the principle ready, fire, aim!  It is both scary [...]</description>
		<content:encoded><![CDATA[<p>[...] wrote about one of the concepts from  his book here.  For me this is a great example of applying the principle ready, fire, aim!  It is both scary [...]</p>
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		<title>By: Susan Mazza</title>
		<link>http://randomactsofleadership.com/2009/05/13/the-problem-with-problem-solving/comment-page-1/#comment-243</link>
		<dc:creator>Susan Mazza</dc:creator>
		<pubDate>Tue, 19 May 2009 17:12:50 +0000</pubDate>
		<guid isPermaLink="false">http://randomactsofleadership.wordpress.com/?p=678#comment-243</guid>
		<description>@Chuck Have you seed the &quot;Twas the night before implementation&quot; poem?  You clearly see it and take responsibility for this kind of breakdown.  I am interested in hearing more about what you have learned about how to develop this discipline.

@Ernie Absolutely - the pressure makes this harder to do yet perhaps even more important than ever.

@Dawn Thanks for the great quote.

@Lolly - Thanks for adding that quote from Tim&#039;s book.  I find myself quoting him a lot lately!

@Joe Points well taken.  Was it the &quot;wrong&quot; goal?  I am in no position to judge because I wasn&#039;t there!  It is easy to make judgments from &quot;the stands&quot; about what happened in any situation.  Whether they solved the &quot;right&quot; or the &quot;wrong&quot; problem in this example though, it certainly gives us an opportunity to learn and become more mindful.  Besides, sometimes the pursuit of what may seem like the &quot;wrong&quot; goal can produce something amazing and useful in ways we never planned.  From what I understand there are a whole lot of things created for the space program that have contributed to our lives here on earth!</description>
		<content:encoded><![CDATA[<p>@Chuck Have you seed the &#8220;Twas the night before implementation&#8221; poem?  You clearly see it and take responsibility for this kind of breakdown.  I am interested in hearing more about what you have learned about how to develop this discipline.</p>
<p>@Ernie Absolutely &#8211; the pressure makes this harder to do yet perhaps even more important than ever.</p>
<p>@Dawn Thanks for the great quote.</p>
<p>@Lolly &#8211; Thanks for adding that quote from Tim&#8217;s book.  I find myself quoting him a lot lately!</p>
<p>@Joe Points well taken.  Was it the &#8220;wrong&#8221; goal?  I am in no position to judge because I wasn&#8217;t there!  It is easy to make judgments from &#8220;the stands&#8221; about what happened in any situation.  Whether they solved the &#8220;right&#8221; or the &#8220;wrong&#8221; problem in this example though, it certainly gives us an opportunity to learn and become more mindful.  Besides, sometimes the pursuit of what may seem like the &#8220;wrong&#8221; goal can produce something amazing and useful in ways we never planned.  From what I understand there are a whole lot of things created for the space program that have contributed to our lives here on earth!</p>
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		<title>By: Joe Williams</title>
		<link>http://randomactsofleadership.com/2009/05/13/the-problem-with-problem-solving/comment-page-1/#comment-242</link>
		<dc:creator>Joe Williams</dc:creator>
		<pubDate>Sun, 17 May 2009 02:14:08 +0000</pubDate>
		<guid isPermaLink="false">http://randomactsofleadership.wordpress.com/?p=678#comment-242</guid>
		<description>Nice post Susan!

Now, to defend my pen-developing colleagues, they were focused on larger problems beyond writing in space.  To set the stage for my point, consider this: Inputs (actions) lead to Outputs (results) which in the larger context of alignment and greater sense of purpose lead to Outcomes. Much as focusing on the problem, many focus on the inputs and lose sight of the goal.  Did we do that with the pen? Perhaps in the limited context of writing in space. In a larger context, the Fisher Space pen is capable of writing upside down here on earth and in hot and cold environments, none of which were possible with other pens.</description>
		<content:encoded><![CDATA[<p>Nice post Susan!</p>
<p>Now, to defend my pen-developing colleagues, they were focused on larger problems beyond writing in space.  To set the stage for my point, consider this: Inputs (actions) lead to Outputs (results) which in the larger context of alignment and greater sense of purpose lead to Outcomes. Much as focusing on the problem, many focus on the inputs and lose sight of the goal.  Did we do that with the pen? Perhaps in the limited context of writing in space. In a larger context, the Fisher Space pen is capable of writing upside down here on earth and in hot and cold environments, none of which were possible with other pens.</p>
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		<title>By: Lolly</title>
		<link>http://randomactsofleadership.com/2009/05/13/the-problem-with-problem-solving/comment-page-1/#comment-241</link>
		<dc:creator>Lolly</dc:creator>
		<pubDate>Wed, 13 May 2009 13:54:16 +0000</pubDate>
		<guid isPermaLink="false">http://randomactsofleadership.wordpress.com/?p=678#comment-241</guid>
		<description>Susan,

I find people want solutions, and they want it now- today- yesterday. Taking the time to problem solve takes discipline and practice and patience.

Tim Hurson (Think Better) so beautifully states in his book, &quot;We are creating a future, were we want to see more clearly, think more creatively, and plan more effectively. It is about thinking better, working better, and doing better. So let us free ourselves of the unproductive thinking patterns that hold us back.&quot;

Thank you for this wonderful post and summoning it up for us.  As always I look forward to see what you are reading and what you are pondering.

Lolly</description>
		<content:encoded><![CDATA[<p>Susan,</p>
<p>I find people want solutions, and they want it now- today- yesterday. Taking the time to problem solve takes discipline and practice and patience.</p>
<p>Tim Hurson (Think Better) so beautifully states in his book, &#8220;We are creating a future, were we want to see more clearly, think more creatively, and plan more effectively. It is about thinking better, working better, and doing better. So let us free ourselves of the unproductive thinking patterns that hold us back.&#8221;</p>
<p>Thank you for this wonderful post and summoning it up for us.  As always I look forward to see what you are reading and what you are pondering.</p>
<p>Lolly</p>
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		<title>By: Dawn@Moms Inspire Learning</title>
		<link>http://randomactsofleadership.com/2009/05/13/the-problem-with-problem-solving/comment-page-1/#comment-240</link>
		<dc:creator>Dawn@Moms Inspire Learning</dc:creator>
		<pubDate>Wed, 13 May 2009 13:48:25 +0000</pubDate>
		<guid isPermaLink="false">http://randomactsofleadership.wordpress.com/?p=678#comment-240</guid>
		<description>Great post! I feel strongly that before you can even consider any of the answers, you must first spend time asking the right questions. We are all so busy these days that we often miss the &quot;big picture&quot; because we&#039;re so caught up in the details.

Brainstorming questions and answers can be done by children and adults. The more critical thinking parents and teachers do along with children, the better off the world will be.

I&#039;d like to share a great quote:

&quot;We must be able to disagree and to consider new ideas and not be afraid.&quot; ~Eleanor Roosevelt

Being open to new ideas - and questions- is the first step in changing the world.</description>
		<content:encoded><![CDATA[<p>Great post! I feel strongly that before you can even consider any of the answers, you must first spend time asking the right questions. We are all so busy these days that we often miss the &#8220;big picture&#8221; because we&#8217;re so caught up in the details.</p>
<p>Brainstorming questions and answers can be done by children and adults. The more critical thinking parents and teachers do along with children, the better off the world will be.</p>
<p>I&#8217;d like to share a great quote:</p>
<p>&#8220;We must be able to disagree and to consider new ideas and not be afraid.&#8221; ~Eleanor Roosevelt</p>
<p>Being open to new ideas &#8211; and questions- is the first step in changing the world.</p>
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		<title>By: Ernie</title>
		<link>http://randomactsofleadership.com/2009/05/13/the-problem-with-problem-solving/comment-page-1/#comment-239</link>
		<dc:creator>Ernie</dc:creator>
		<pubDate>Wed, 13 May 2009 13:27:45 +0000</pubDate>
		<guid isPermaLink="false">http://randomactsofleadership.wordpress.com/?p=678#comment-239</guid>
		<description>Hi Susan
Great update.   Now more than ever we are trying to do more with less people and so I find people willing to accept the fastest solution and not necessarily the best.  The pressures cause the breakdown in discipline; in this case problem solving, but I have seen the same in project management discipline.  As leaders we need to continue to train, reinforce, and most importantly support the importance of this discipline.</description>
		<content:encoded><![CDATA[<p>Hi Susan<br />
Great update.   Now more than ever we are trying to do more with less people and so I find people willing to accept the fastest solution and not necessarily the best.  The pressures cause the breakdown in discipline; in this case problem solving, but I have seen the same in project management discipline.  As leaders we need to continue to train, reinforce, and most importantly support the importance of this discipline.</p>
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		<title>By: Chuck Musciano</title>
		<link>http://randomactsofleadership.com/2009/05/13/the-problem-with-problem-solving/comment-page-1/#comment-238</link>
		<dc:creator>Chuck Musciano</dc:creator>
		<pubDate>Wed, 13 May 2009 12:39:18 +0000</pubDate>
		<guid isPermaLink="false">http://randomactsofleadership.wordpress.com/?p=678#comment-238</guid>
		<description>Being able to see through the problem to the real need is a crucial skill for any leader, but absolutely essential for everyone in IT.  People come to us all the time with a problem to solve, and they often have a solution in mind.  Our inclination is to dive in and solve the immediate problem.  The real approach is to step back and ask &quot;why?&quot;

Many times, IT end users wind up lamenting &quot;it&#039;s just what I asked for but not what I need.&quot;  When that happens, it&#039;s because we failed to ask the right questions at the start of the design process.</description>
		<content:encoded><![CDATA[<p>Being able to see through the problem to the real need is a crucial skill for any leader, but absolutely essential for everyone in IT.  People come to us all the time with a problem to solve, and they often have a solution in mind.  Our inclination is to dive in and solve the immediate problem.  The real approach is to step back and ask &#8220;why?&#8221;</p>
<p>Many times, IT end users wind up lamenting &#8220;it&#8217;s just what I asked for but not what I need.&#8221;  When that happens, it&#8217;s because we failed to ask the right questions at the start of the design process.</p>
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