Month: April 2012

10

Can a Company Be Too Big to Serve?

A recent experiment with my internet/phone service providers left me pondering this question. Over the last few month's I hit the end of my rope with persistent yet intermittent internet and phone issues with both AT&T and Comcast.  I have been having issues for over 2 years.  It has been costly in many ways as [...]

2

Is Your Team a Committee in Disguise?

If you consider the teams you have been part of it is likely you could easily assess which were high performing and which were dysfunctional.  As with anything involving human relationships there are a multitude of dysfunctions possible. However, there is one distinction I have consistently used to help turn dysfunctional teams around.  And when [...]