Accountability is the one skill that reliably builds trust, strengthens relationships and produces extraordinary results. And it begins the moment you make a request: what you are asking for, by when, and what both of you mean by done.
These articles are about setting your relationships up to succeed, and about reducing the frustration of unmet expectations and promises not kept. Including what to do when a commitment is missed, in a way that builds trust instead of straining it.
Curious about how you lead already? Take the leadership style quiz and find out where your strengths are.
The gap between expectations and reality can be a big source of frustration when leading or managing. So how can you close that gap for the future?
How To Deal With The Gap Between Expectations and Reality at Work Read More »
A common solution when things break down on a team is to define roles and responsibilities. What if you could also improve accountability at the same time?
How to Define Roles and Responsibilities to Increase Accountability Read More »
Clearly there is a big difference between delegating and abdicating in definition. However, all too often I see the two being confused in practice. When a well-intentioned delegating leadership style devolves into abdication, it is disempowering, ineffective, and degrades trust. It also undermines our ability to hold people accountable with honor and respect which further undermines the health of our relationships and our organizations.
When a Delegating Leadership Style Becomes Abdication Read More »
Reflect on the question: Is honesty always the best policy? Few would argue with the importance of open and honest communication in healthy relationships. Perhaps honesty alone is not enough to ensure honesty is always the best policy. Remember, there is also the intention of the communication to consider.
The power of silence is evident when you isten generously in a way that has someone experience being fully heard and supported. They walk away believing in themselves and their ability to make a bigger difference than they ever imagined.
The Power of Silence as a Strategy for Leadership Read More »
Speak less so you listen more. When you feel the tension in a conversation, you might be surprised at how this one simple strategy can quickly turn a conversation about what’s wrong into a conversation about what we can do to make things better.
