Strategy In Action

Strategy in Action is how you get clear about what matters, stay focused on it, and work smarter instead of just harder. It lives in the everyday choices that move your work forward.

These articles are about the practice behind that: listening well, protecting your attention, defining success by outcomes instead of activity, and getting deliberate about what you are not going to do. This is about how to think and act strategically in your everyday work, not about writing a strategic plan.

Curious about how you lead already? Take the leadership style quiz and find out where your strengths are.

How to Listen in an Age of External Distractions

How to Listen in an Age of External Distractions

It goes without saying that we live at a time, in the knowledge age, that external distractions are compounding. Everything keeps moving faster and faster. We are all so busy: there are so many things we need to do, and many more things going on around us all at once. It can be quite hard to create the mental and physical space necessary to really listen to another human being.

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Creating Mental Space to Listen in an Age of Attention Deficit

Creating Mental Space to Listen in an Age of Attention Deficit

To create mental space to listen well to another human being is not easy. This time in history has been referred to as the attention deficit age. And it is no wonder. Everything moves fast and seems to keep moving faster. There are often so many things we need to do and so many more activities going on at once around us. The mechanics of hearing sound may be simple, but keeping the concentration necessary to process meaning from words and sentences is not.

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Why You Should Speak Less and Listen More

Why You Should Speak Less and Listen More

Speak less so you listen more. When you feel the tension in a conversation, you might be surprised at how this one simple strategy can quickly turn a conversation about what’s wrong into a conversation about what we can do to make things better.

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How Listening Better Works With These 3 Important Principles

How Listening Better Works With These 3 Important Principles

Listening better is the most recommended solution when people meet head-on, especially if they have very different views about how to satisfy important principles they actually share and they want to achieve shared goals.

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