April 2009

7 Ways to Earn Trust

25 Comments / General Leadership / Susan Mazza

In her post Change and the Credibility Factor, Gwyn Teatro pointed out that a synonym for credibility is trustworthiness. In reading her excellent list of things we can do to earn credibility, I started thinking about this question: What simple, everyday actions can we take to earn trust? This is not to say that I […]

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The Ultimate Job Protection Program

18 Comments / General Leadership / Susan Mazza

Fear of losing your job is certainly valid in this economy. But unfortunately that fear often provokes protectionist behavior that is likely to backfire for both employees and their companies. The kind of behaviors I am referring to are things like: hoarding information or knowledge; shifting the blame for breakdowns to others; keeping your mouth

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