Month: April 2012


Can a Company Be Too Big to Serve?

A recent experiment with my internet/phone service providers left me pondering this question. Over the last few month’s I hit the end of my rope with persistent yet intermittent internet and phone issues with both AT&T and Comcast.  I have been having issues for over 2 years.  It has been costly in many ways as [...]


Is Your Team a Committee in Disguise?

Is Your Team a Committee in Disguise?

If you consider the teams that you have been on, it is likely you could easily assess which were high performing and which were dysfunctional. As with anything involving human relationships, there are a multitude of dysfunctions possible. However, there is one distinction I have consistently used to help turn dysfunctional teams around. And when [...]